Word of Life Youth Ministry
Online Event Booking Terms
WOL Event Terms & Conditions
1. WOL Event Terms and Conditions
For the purposes of these terms and conditions, ‘Attendees’ refers to children and youth (ages 5–18), youth leaders, pastors, and parents/caregivers.
Please read these Terms and Conditions carefully before purchasing a ticket for a Word of Life (WOL) event. By purchasing tickets for these events, you agree to be bound by these Terms and Conditions.
1.1 Terms of Attendance
All Attendees of any WOL event must be in possession of a paid ticket to the event they are attending. Any host or group ticketholders of the event agree to ensure that each member of their group in attendance is also in possession of their own paid ticket to the event.
All attendees, including parents and legal guardians accompanying attendees under the age of 18, must have a valid ticket to enter the event or purchase one at the door.
1.2 General Cancellation Policy – Tickets
By purchasing a ticket to any WOL event, Attendees understand and agree to these cancellation policies.
Any cancellation requests received prior to or on the cancellation cut-off date will be granted a choice of a 50% refund issued. All cancellations for WOL events are non-refundable after the cancellation cut-off date.
Refunds can be processed through our finance department. Please contact our office. Or via our contact page.
1.3 Event Information and Notifications
The contact information that you provide WOL on your ticket will be used to communicate any important event information, changes or updates. These communications may at times have time-sensitive information or action required on your part. It is your responsibility to keep your details up-to-date with WOL so that any important communication regarding the event can be reasonably made with you. WOL cannot bear responsibility for missed communications and any subsequent consequences, due to incorrect contact details.
The WOL office may also be in contact with you to confirm important details for your ticket, such as group member details or dietary requirements. It is your responsibility to provide these details by the requested dates so that the event may be suitably prepared for. We cannot guarantee we will be able to cater for requirements that we have not had notification about, or where notification has come later than the requested date.
1.4 Additional Event Terms
The event will be captured in photographs, video, and audio by authorised WOL personnel. Word of Life Fellowship Ltd reserves the right to use this material, in part or in full, for promotional, editorial, and contextual purposes. Visual recordings may be included as part of WOL recordings. These audio and visual recordings will be kept by WOL and accessed by authorised staff and personnel for marketing or promotional purposes.
You agree to accept these terms and conditions when you register for this event.
We thank you in advance for your flexibility and understanding about the necessity of these cancellation policies. As a small not-for-profit ministry with limited financial reserves, WOL needs to be able to fully cover all the upfront expenses we incur when planning our events. These policies allow us to do that and so provide for the longevity of the WOL ministry.
